Return Policies

Return Policy For Wigs And Related Items
Wigs/accessories can be returned for store credit if the item was not worn, tried on, or altered, and only if all original packaging is included. Please contact at orders@arda-wigs.com within five business days of receipt. If item has been altered or worn, is missing packaging, or return request isn't made within five days, the eligibility for return is voided. We inspect items at our offices before approving any return to make sure they meet these requirements. Please be honest with your returns. If you’ve put it on your head, do not send it back. Believe it or not, we can tell. :)

Full refunds will only be given in the event of a defective product. If a mistake was made by our shipping department we will happily ship you the correct item immediately. Return labels are provided free of charge so you can ship us back the mistaken item.
ALL SALES OF CLEARANCE AND DISCONTINUED ITEMS ARE FINAL.

ALL SALES OF MAKEUP AND MAKEUP RELATED ITEMS ARE FINAL. If you receive a defective item please contact us at orders@arda-wigs.com. Please include first and last name, order number, and a description of any potentially defective items. An Arda team member will respond to you within 3 business days.

Please add orders@arda-wigs.com to your email contacts or whitelist to avoid our response possibly being identified as spam.

WARNING: You may purchase a higher quantity than what we currently have in stock, but by placing this OUT OF STOCK item in your cart, you are agreeing to place your ENTIRE ORDER on BACKORDER! This means your order will not ship until it can be completely fulfilled by the backordered item(s). Orders cannot be split after they are placed. If you need available items sooner, please purchase them on a separate transaction. Please visit our Backorder Policies page and Restock page for details.