Return & Privacy Policies
Return Policy For Wigs And Wig Related Items
Return Policy For Wigs And Related Items
Wigs/accessories can be returned for store credit if the item was not worn, tried on, or altered, and only if all original packaging is included. Please contact at firstname.lastname@example.org within five business days of receipt. If item has been altered or worn, is missing packaging, or return request isn't made within five days, the eligibility for return is voided. We inspect items at our offices before approving any return to make sure they meet these requirements. Please be honest with your returns. If you’ve put it on your head, do not send it back. Believe it or not, we can tell. :)
Full refunds will only be given in the event of a defective product. If a mistake was made by our shipping department we will happily ship you the correct item immediately. Return labels are provided free of charge so you can ship us back the mistaken item.
ALL SALES OF CLEARANCE AND DISCONTINUED ITEMS ARE FINAL.
Return Policy For Makeup ItemsALL SALES OF MAKEUP AND MAKEUP RELATED ITEMS ARE FINAL. If you receive a defective item please contact us at email@example.com. Please include first and last name, order number, and a description of any potentially defective items. An Arda team member will respond to you within 3 business days.
Please add firstname.lastname@example.org to your email contacts or whitelist to avoid our response possibly being identified as spam.
Information We Collect
We collect information from a variety of sources, including information provided by you and information we collect when you visit our website.
The following are examples of the types of information we may collect:
- Information you provide: name, address (billing and shipping), zip code, e-mail address, telephone number(s), mobile number(s), credit card number(s), birth date, password and etc.
- Information associated with use of our website: arda-wigs.com uses the information gathered from cookies and web beacons, such as IP address, to enhance your experience on our site.
- Information associated with doing business with Arda Wigs: transaction information, including the items purchased, and the date and time of your transaction.
- Information from third party sources: we may receive your updated shipping information from a third party carrier.
How We Use Information
We may use the information we collect to process a transaction, provide the products or services you request, to improve our website and stores, to enhance your shopping experience, and for marketing and promotional purposes. We may combine information about you that we collect online, at our vendor tables, and from third party sources.
We may share your information within Arda Wigs. When you make a purchase, we may share information about you and your transaction with other companies or web sites necessary to process your transaction (i.e. Paypal, USPS, FedEx). We will not share your information externally. We will not sell your information to any third party data gathering service.